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Business Info

Business Name

Signallamp Health

What do you do?

Our nurses provide care management over the phone. Our nurses talk to each patient monthly. They get to know the patient, both medically and personally. It is a warm relationship in which the patient feels better cared for. The patient still sees the doctor as usual, but also gets a call from our nurse even when they're not in the office.

How many pages of illustration do you need?

2

What do you need illustrated?

We want to emulate intercom.io illustration: https://www.intercom.io/customer-feedbac... so we can clearly demonstrate the problem and the solution in just seconds.

The top illustration (first row) would be a very busy doctors office with an older lady sitting in a chair in the waiting room looking normal. Office staff is harried/busy (on multiple phones, stacks of paper). Waiting room is crowded. IMPORTANT: this is not a negative/nightmare scene. Our customers are doctors. We want to acknowledge it's busy in the office but not that everyone is miserable. Stuff gets done, but adding one more responsibility would be impossible.

As we scroll the top image pulls off (similar to above link) and shows the older lady in her home, happy on the phone.

Holding clipboard in office turns into her on the phone
Sitting in an office chair / bench turns into her sitting on her couch (with a cup of tea perhaps).

Does your illustration need to be a particular size?

For website
Needs to be digitized

Target Audience

What is your industry?

Health Care and Biotech

Describe the target audience for your illustration

1) 75% Office Administrator in a Doctor's office. Typically a 40-50 year old women. Knows how to run the business of a doctor's office
2) 25% Physicians

What 3 things would you like to communicate to your audience through your illustration?

Office is busy, crowded. Adding one more responsibility is impossible
Patient is happy, relaxed on the phone.

Style and Concept

What lillustration styles do you like?

https://www.intercom.io/customer-feedbac...

What colors do you want to see in your illustration?

Your choice

What colors do you NOT want to see in your illustration?

Your choice

What adjectives should best describe your illustration?

Described quite a bit above.

Harried to comfortable
Crowded to alone at home
Waiting patiently in the office vs relaxed and unhurried

Where will you use the illustration (print, website, etc.)?

website

Do you have additional info or links you'd like to share?

None

Materials

Contract
Files

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