Why do I pay when my project is posted?

We ask that you pay for your project when you post it so our Creatives know you aren't just "window shopping." Once a project is posted, creatives will spend time and energy contributing their ideas to your project. It's only fair that they know you're a serious client.

However, in return, you're protected by our powerful guarantee. We want you to be thrilled with your project (and we are confident you will be)! In Naming projects, we guarantee you will receive at least 100 names to choose from. In all design projects, if you don’t find a design you like, we'll refund every penny you paid (including our fee). Just send us a written message or call our toll-free number within 30 days of your project closing and we'll get right on it. Promise.

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