Help! I need a copy of my receipt!

Great news! You can download a copy of your receipt at any time you have access to your crowdspring account. You can access your project receipt in two different convenient locations:

 

1. You can access your receipt from your project brief by clicking on the 3-dot menu on the top right side of your screen. When the menu drops down you’ll see “Download Invoice” at the top of the list. Click this to download a copy of your invoice.

dot menu with receipt option

 

2. You can also access your receipts for all projects (past and present!) in the Billing tab in your crowdspring account. Here’s how to find them…

Start by clicking your profile icon in the top right corner of your screen. Then select “Account” from the menu that drops down.

profile menu

Next, click “Billing” on the top left side.

billing tab dashboard

Then just scroll to the bottom of the page and you’ll find your payment history - complete with links to your past projects and downloadable PDF copies of the accompanying receipts. Just click the PDF icon on the right to download!

payment history screen

 

If you have trouble downloading your receipt, contact our customer support team. They’ll be happy to help out. 

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