What are my payment options?

You can be paid via Paypal or Payoneer.

PayPal is our recommended payment option, as there is never a charge to creatives for payments made to your PayPal account. If you do not have a PayPal account, we recommend that you register an account right now.

 

For creatives who reside in a country where PayPal payments are not available, you can choose to be paid via Payoneer. Payoneer gives you the option to be paid via bank transfer into your account or a prepaid Mastercard. There may be charges applied to your payments via Payoneer.

 

Payoneer charges $3 per local currency transfer cost
USD or EUR SWIFT transfers cost $15.00/transfer
Payment arrives within 10 business days


Payoneer's prepaid Mastercard fees are based on what country you reside in. You can learn more about the fees when you register your Payoneer account on crowdspring by clicking on “Pricing and Fees.”

 

Other Useful Payment Info

We make payments via PayPal every Monday, Wednesday, and Friday. It can take up to 10 business days for your payment to be processed. Please wait at least 10 business days before contacting the support team to inquire about a payment.

 

Please be aware that if this is your first win, or if you are a newly registered creative, your payment will be held for 30 days. After the 30 days have passed you can schedule your payment as usual.

 

In your Account section, there is a tab labeled "Payments" that will take you to your Payments screen. This screen is where your Paypal or Payoneer account information lives. You can edit this information at any time.

Your Payments screen is also where you will find any payments from the completed projects you have won. You can schedule your payments from here as they become available.

payment screen

 

PLEASE NOTE: crowdspring is based in the United States, so payments will not be sent on these major US Holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving weekend, and Christmas Day. The payments will be sent out on the next scheduled payment day.

 

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