{"id":42316,"date":"2023-02-23T12:16:00","date_gmt":"2023-02-23T18:16:00","guid":{"rendered":"https:\/\/www.crowdspring.com\/blog\/?p=42316"},"modified":"2023-09-12T16:18:46","modified_gmt":"2023-09-12T21:18:46","slug":"nudge-marketing","status":"publish","type":"post","link":"https:\/\/www.crowdspring.com\/blog\/nudge-marketing\/","title":{"rendered":"Nudge Marketing: What it is, How it Works, and Examples"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-42317\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23113632\/pexels-karolina-grabowska-5650016.jpg\" alt=\"Shopping cart and shopping bag with sale tag\" width=\"700\" height=\"466\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23113632\/pexels-karolina-grabowska-5650016.jpg 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23113632\/pexels-karolina-grabowska-5650016-300x200.jpg 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23113632\/pexels-karolina-grabowska-5650016-400x266.jpg 400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>There is a better way than discounts and giveaways to attract and retain customers.<\/p>\n<p><strong>Nudge marketing has become the preferred psychological hack encouraging customers to take specific actions.<\/strong><\/p>\n<div class=\"featured-snippet\"><h2 class=\"title\">What is nudge marketing?<\/h2><div class=\"snippet-content\"><\/p>\n<p>Nudge marketing is a strategy that uses psychological biases, and subtle or direct prompts to encourage people to purchase.<\/p>\n<p><\/div><img decoding=\"async\" class=\"image\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/03\/27125439\/cs-200px.png\" \/><\/div>\n<p>A nudge influences a buyer&#8217;s decision by <a href=\"https:\/\/www.crowdspring.com\/blog\/marketing-psychology-powerful-principles-human-behavior\/\" target=\"_blank\" rel=\"noopener\">leveraging psychological biases<\/a>, making\u00a0their choice seem more natural.<\/p>\n<p>Nudge marketing, when done correctly, helps businesses of all sizes, from behemoths like Amazon to mom-and-pop operations, grow their revenues and profits. So be sure to incorporate nudge marketing in your <a href=\"https:\/\/www.crowdspring.com\/blog\/marketing-plan\/\" target=\"_blank\" rel=\"noopener\">marketing plan and strategy<\/a>.<\/p>\n<p>Over the past fifteen years, our marketing team has frequently used nudge marketing in campaigns. And we&#8217;ve mentored and helped thousands of entrepreneurs, small business owners, and agencies improve their marketing with high-quality design that leverages <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/\" target=\"_blank\" rel=\"noopener\">marketing psychology<\/a> to influence buying decisions. This guide shares our experience, learnings, actionable insights, and best practices.<\/p>\n<h2>How does nudge marketing work?<\/h2>\n<p><strong>Nudge marketing helps people make less stressful decisions.<\/strong><\/p>\n<p>Remember the last time you bought coffee? You could probably choose a small, medium, or large size. The small price difference between the medium and large servings is intentional.<\/p>\n<p>The <a href=\"https:\/\/en.wikipedia.org\/wiki\/Marginal_cost\" target=\"_blank\" rel=\"noopener\">marginal cost<\/a> to the coffee shop between selling you a medium versus large size is tiny. But you pay more for a large size.<\/p>\n<p>Because the difference is minor, people often choose the large size, believing they decided independently.<\/p>\n<p>This is nudge marketing at its finest. The coffee shop nudged you to pick the most expensive option because it appeared to offer the best value.<\/p>\n<p>You&#8217;re happy because you made a good choice. The coffee shop is satisfied because they earn more money.<\/p>\n<h2>Why does nudge marketing work?<\/h2>\n<p>People are often irrational when making decisions.<\/p>\n<p>This is normal.<\/p>\n<p>Our subconscious mind uses our experiences and information to influence decisions.<\/p>\n<p>Nudges speed up this process.<\/p>\n<p><strong>A nudge is an intentional, subtle prod that reduces the perceived difficulty or danger associated with a specific action or decision.<\/strong> It&#8217;s like a fast route for our minds, and we only notice that we&#8217;re less anxious.<\/p>\n<p style=\"text-align: justify;\">Our brain uses\u00a0<a href=\"https:\/\/www.crowdspring.com\/blog\/visual-branding-psychology\/\" target=\"_blank\" rel=\"noopener\">visual and mental signals<\/a> to make judgments automatically in pursuit of efficiency. We strive to make judgments as quickly and efficiently as possible but never want to look back and second-guess ourselves.<\/p>\n<p>If people didn&#8217;t &#8220;rush to conclusions,&#8221; they&#8217;d never make any decisions. Most people want to make quick choices they won&#8217;t regret.<\/p>\n<p><strong>Nudging makes choices more intuitive and effortless, ultimately improving the purchasing experience.<\/strong><\/p>\n<p>But nobody likes being coerced or tricked into making a choice. That&#8217;s why nudging must be subtle. Small nudges in someone&#8217;s best interest help make decisions feel organic and effortless.<\/p>\n<p><div class=\"subscription-hero-snippet image-on-left\" style=\"background: #161C4A\"><div class=\"title centered\">Want a free brand review?<\/div><div class=\"main-content\"><div class=\"image-wrapper\"><img decoding=\"async\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/07\/09131004\/brand-identity-grader-blog-cta-hero.png\" alt=\"brand identity grader hero\"\/><\/div><div class=\"form-wrapper\"><div class=\"subtitle\">Answer 5 short questions and we will send a custom report with actionable insights and specific actions you can take to build a stronger brand.<\/div><div>\n<script>\nfunction submitForm_drip_form(oFormElement) {\n  var xhr = new XMLHttpRequest();\n  xhr.onload = function() { \n    if (xhr.status == 200 || xhr.status == 202) {\n      var formEl = document.getElementById(\"drip_form\");\n      var doneEl = document.getElementById(\"done_drip_form\");\n      formEl.style = \"display: none\";\n      doneEl.style = \"display: block\";\n    } else {\n      alert(xhr.responseText);\n    }\n  }\n  var formData = new FormData(oFormElement);\n  grecaptcha.execute(\"6LcyQTUpAAAAAC5ZPtCYQzRWKR732_LmqInv9YSK\", { action: \"external_bumblebee_lead\" }).then((token) => {\n    formData.set(\"recaptcha_token\", token);\n    xhr.open(oFormElement.method, oFormElement.action, true);\n    xhr.setRequestHeader(\"x-frontendurl\", window.location.href);\n    xhr.send(formData);\n  });\n\n  return false;\n  }\n<\/script>\n<div id=\"done_drip_form\" class=\"done\">\n      <div class=\"success-title\">\n        <i class=\"fa fa-check-circle\"><\/i><br\/> We just emailed the info to you.\n      <\/div><\/div><form id=\"drip_form\" action=\"https:\/\/www.crowdspring.com\/api\/v1\/bb\/external_leads\/\" method=\"post\" onsubmit=\"return submitForm_drip_form(this);\">\n      <div class=\"form-group\">\n        <input type=\"email\" name=\"email\" class=\"form-control\" id=\"mce-EMAIL\" required=\"true\"\/>\n        <label html_for=\"mce-EMAIL\" class=\"form-label\">Email Address<\/label>\n      <\/div> \n      <div style=\"position: absolute; left: -5000px\" aria-hidden=\"true\">\n\t<input type=\"text\" value=\"brand-identity-grader-landing-page\" tabindex=\"-1\" name=\"tags\" readonly=\"true\"\/>\n        <input type=\"text\" value=\"true\" tabindex=\"-1\" name=\"add_country_tier_suffix\" readonly=\"true\"\/>\n      <\/div><input type=\"submit\" value=\"I want a stronger brand!\" class=\"btn btn-primary\" \/><p class=\"notice\"> <\/form><\/div><\/div><\/div><\/div><\/p>\n<h2>Six nudge marketing examples<\/h2>\n<h3>FOMO (Fear of missing out)<\/h3>\n<p>Remember when you failed to take advantage of a valuable opportunity like a 50% discount on a jacket or a chance to attend a concert because you couldn&#8217;t get tickets in time?<\/p>\n<p>Subconsciously, people remember their disappointment the next time they encounter another time-sensitive offer.<\/p>\n<p>So, they buy on the spur of the moment because they don&#8217;t want to risk missing out on good deals.<\/p>\n<p>The FOMO phenomenon is well known to marketers, who employ it efficiently to generate more sales.<\/p>\n<h3>Scarcity<\/h3>\n<p><img decoding=\"async\" class=\" wp-image-42318 alignright\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114635\/48hours.png\" alt=\"sales page showing purchases by others\" width=\"451\" height=\"322\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114635\/48hours.png 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114635\/48hours-300x214.png 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114635\/48hours-400x286.png 400w\" sizes=\"(max-width: 451px) 100vw, 451px\" \/><\/p>\n<p>People always want more of what we can&#8217;t have.<\/p>\n<p>The <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/scarcity-principle\/\" target=\"_blank\" rel=\"noopener\">scarcity principle<\/a> plays on these <a href=\"https:\/\/www.crowdspring.com\/blog\/trigger-marketing\/\" target=\"_blank\" rel=\"noopener\">behavioral triggers<\/a>.<\/p>\n<p>&#8220;Scarcity marketing&#8221; plays on customers&#8217; fears of being unable to participate in the hottest trend or latest promotion.<\/p>\n<p>Brands use scarcity strategies to boost product value and sales by intentionally limiting the perceived supply or availability.<\/p>\n<p>The brand on the right encourages customers&#8217; immediate purchase by notifying them that others have purchased a dress at a discounted price during the last 48 hours.<\/p>\n<h3>Frequently bought together<\/h3>\n<p>The term &#8220;Frequently bought together&#8221; (or &#8220;FBT&#8221;) is commonly used to describe a curated list of items that have been chosen to increase revenue.<\/p>\n<p>Instead of just listing random items alongside a customer&#8217;s selected product, the FBT feature showcases other complementary products.<\/p>\n<p>This nudge tactic is commonly utilized to promote\u00a0<a href=\"https:\/\/www.crowdspring.com\/blog\/upselling-cross-selling\/\" target=\"_blank\" rel=\"noopener\">upsells and cross-sells<\/a>.\u00a0By suggesting complementary products, you&#8217;re increasing sales and providing more value to the user.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-42319\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114826\/nerdwax.png\" alt=\"Nerdwax cross sell example\" width=\"700\" height=\"428\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114826\/nerdwax.png 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114826\/nerdwax-300x183.png 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114826\/nerdwax-400x245.png 400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>With the help of nudge marketing, Nerdwax can upsell a high-value bundle on its product pages right before the checkout.<\/p>\n<p>Nerdwax specifies what the high-value pack includes and how much money you may save by purchasing it.<\/p>\n<p>A big, bold, yellow call to action makes adding this merchandise to the shopping cart easy.<\/p>\n<p>You may use this tactic in your online shop by including a suggested-buy overlay on the product detail page or the shopping cart before the final checkout screen.<\/p>\n<h4><strong>Pro-tips:<\/strong><\/h4>\n<ul>\n<li>Try not to be overly aggressive with your upsell tactics, such as displaying a pop-up shortly after the visitor lands on your website.<\/li>\n<li>Ensure the upsells are tailor-made to the specific item they want.<\/li>\n<li>Keep your upsell price within an acceptable range.<\/li>\n<li>Consider offering a discount or other perk to emphasize the value of purchasing the upsell.<\/li>\n<\/ul>\n<h3>Price anchoring<\/h3>\n<p>To urge customers in the direction of making a purchase, SkinnyMe uses the price anchor nudge.\u00a0They display the before and after price reductions for this item.<\/p>\n<p>Customers will be more likely to buy after seeing how much they can save.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-42320\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114939\/savings.png\" alt=\"example of higher price and savings\" width=\"700\" height=\"300\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114939\/savings.png 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114939\/savings-300x129.png 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23114939\/savings-400x171.png 400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>This strategy can be used on certain items during clearance sales and other price reductions.<\/p>\n<h4><strong>Pro-tips: <\/strong>If you&#8217;re going to use a price anchor nudge, here are a few things to bear in mind:<\/h4>\n<ul>\n<li>Make sure the two prices are displayed next to one another.<\/li>\n<li>The higher price anchor should be crossed out to help clients see the difference between the reduced price and the full price.<\/li>\n<li>Don&#8217;t keep using the same nudge for the same item repeatedly.<\/li>\n<li>The value of a discount is diminished if it is continuously being offered.<\/li>\n<li>Give your customers an idea of when regular rates will be reinstated.<\/li>\n<\/ul>\n<h3>Directional cues<\/h3>\n<p><img decoding=\"async\" class=\" wp-image-42321 alignleft\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23115058\/ikea-directional-cues.png\" alt=\"IKEA directional cues \" width=\"449\" height=\"281\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23115058\/ikea-directional-cues.png 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23115058\/ikea-directional-cues-300x188.png 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2023\/02\/23115058\/ikea-directional-cues-400x250.png 400w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/p>\n<p>Directional cues direct visitors to specific sections of your site, such as a crucial <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/calls-to-action\/\" target=\"_blank\" rel=\"noopener\">call to action<\/a>.<\/p>\n<p>Directional cues include an arrow, a model&#8217;s gaze, or lines.<\/p>\n<p>IKEA employs a subtle nudge marketing tactic by including a directing arrow on the site, which prompts buyers to click a specific location on the screen.<\/p>\n<p><strong>Pro-tips:<\/strong><\/p>\n<ul>\n<li>All signs should point to your call to action, so make sure it shines out.<\/li>\n<li>Don&#8217;t get carried away; they are only hints, so keep things basic.<\/li>\n<\/ul>\n<h3>Social proof<\/h3>\n<p>This strategy plays on people&#8217;s inclination to follow the crowd.<\/p>\n<p>People are more inclined to follow if they <a href=\"https:\/\/www.crowdspring.com\/blog\/behavioral-segmentation\/\" target=\"_blank\" rel=\"noopener\">observe others engaging in similar behavior<\/a>.<\/p>\n<p>When we are uncertain, in a new or unfamiliar setting, or when there is room for interpretation, we often seek others for behavioral advice. Generally, a person will attribute more validity to a proposition if others agree it is accurate.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/social-proof-principle\/#:~:text=Social%20proof%20is%20a%20psychological,behave%20like%20the%20other%20people.\" target=\"_blank\" rel=\"noopener\">Social proof<\/a> encourages shoppers to purchase.<\/p>\n<h4><strong>Pro-tips:<\/strong><\/h4>\n<ul>\n<li>Use trust symbols.<\/li>\n<li>Add numbers or data to demonstrate the success of your brand at every opportunity.<\/li>\n<li>Showcase positive reviews to illustrate the benefits of your product or service.<\/li>\n<\/ul>\n<p>The best nudges are subtle.\u00a0So, when creating them for your business, ensure they&#8217;re not distracting or intrusive.<\/p>\n<p>Nudge marketing can help improve your <a href=\"https:\/\/www.crowdspring.com\/blog\/brand-experience\/\" target=\"_blank\" rel=\"noopener\">customer&#8217;s experience<\/a>, make it easier for them to purchase, and grow your revenues faster.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/how-it-works\/?utm_source=csblog&utm_medium=design&utm_campaign=cta\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-35262\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/05\/06164945\/small-business-blog-master-cta.png\" alt=\"\" width=\"700\" height=\"466\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nudge marketing leverages psychological biases, and subtle or direct prompts to encourage people to purchase. Learn how to use nudges to grow your business.<\/p>\n","protected":false},"author":25543,"featured_media":42317,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3157],"tags":[1818,3164,3160,2939,2349,2635,1399],"class_list":["post-42316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-digital-marketing","tag-ecommerce-marketing","tag-growing-a-business","tag-marketing-psychology","tag-marketing-strategy","tag-small-business-marketing","tag-startup-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nudge Marketing: What it is, How it Works, and Examples - crowdspring Blog<\/title>\n<meta name=\"description\" content=\"Nudge marketing leverages psychological biases, and subtle or direct prompts to encourage people to purchase. 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