{"id":35839,"date":"2020-05-19T12:37:50","date_gmt":"2020-05-19T17:37:50","guid":{"rendered":"https:\/\/www.crowdspring.com\/blog\/?p=35839"},"modified":"2023-03-16T17:08:28","modified_gmt":"2023-03-16T22:08:28","slug":"marketing-psychology-powerful-principles-human-behavior","status":"publish","type":"post","link":"https:\/\/www.crowdspring.com\/blog\/marketing-psychology-powerful-principles-human-behavior\/","title":{"rendered":"Marketing Psychology: 5 Powerful Principles of Human Behavior"},"content":{"rendered":"<p><a href=\"https:\/\/www.crowdspring.com\/blog\/marketing-psychology-powerful-principles-human-behavior\/photo-of-head-bust-print-artwork-724994\/\" rel=\"attachment wp-att-35840\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-35840\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/05\/27125352\/photo-of-head-bust-print-artwork-724994.jpg\" alt=\"marketing psychology article lead image\" width=\"700\" height=\"503\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/05\/27125352\/photo-of-head-bust-print-artwork-724994.jpg 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/05\/27125352\/photo-of-head-bust-print-artwork-724994-300x216.jpg 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/05\/27125352\/photo-of-head-bust-print-artwork-724994-400x287.jpg 400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p>Successful marketers know that the key difference between strong and weak marketing lies in understanding <em>how<\/em> people behave and <em>why<\/em> they behave in certain ways.<\/p>\n<p><strong>Great marketing doesn&#8217;t happen by chance.<\/strong><\/p>\n<p>Fortunately, human behavior falls into a series of predictable actions, and well-established principles define those actions.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/\" target=\"_blank\" rel=\"noopener noreferrer\">Marketing psychology<\/a> can give smart marketers and business owners a competitive advantage by optimizing marketing strategies and tactics that intentionally and proactively influence people&#8217;s behaviors and decisions.<\/p>\n<h2><strong>Here are 5 powerful principles of human behavior you should use to supercharge your marketing:<\/strong><\/h2>\n<ol>\n<li><strong><a href=\"#priming\">Priming<\/a><\/strong><\/li>\n<li><strong><a href=\"#reciprocity\">Reciprocity<\/a><\/strong><\/li>\n<li><strong><a href=\"#socialproof\">Social Proof<\/a><\/strong><\/li>\n<li><strong><a href=\"#scarcity\">Scarcity<\/a><\/strong><\/li>\n<li><strong><a href=\"#anchoring\">Anchoring<\/a><\/strong><\/li>\n<\/ol>\n<h3 id=\"priming\">1. Priming<\/h3>\n<p>Priming presents someone with a word, image (or sentence) that prepares them to be more receptive to a particular point of view. <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/priming-principle\/\" target=\"_blank\" rel=\"noopener noreferrer\">Priming<\/a> can influence action as well as thought.<\/p>\n<p>Using subtle techniques, you can help people remember key information about your products and services and your <a href=\"https:\/\/www.crowdspring.com\/blog\/brand-identity\/\" target=\"_blank\" rel=\"noopener noreferrer\">brand<\/a>.<\/p>\n<p>And you can influence their <a href=\"https:\/\/www.crowdspring.com\/blog\/behavioral-segmentation\/\" target=\"_blank\" rel=\"noopener\">buying behavior<\/a>.<\/p>\n<p>It&#8217;s possible to prime someone to say \u201cYes.\u201d This specific form of priming is often called the <a href=\"https:\/\/blog.bufferapp.com\/psychological-studies-marketing\" target=\"_blank\" rel=\"noopener noreferrer\">\u201cfoot-in-door\u201d<\/a>\u00a0method.<\/p>\n<p>Foot-in-door is the technique of priming consumers with small asks (such as signing up for a free email newsletter) to prepare them to be more receptive to larger asks (like buying a subscription to a paid newsletter).<\/p>\n<p>Ask people to share comments on social media, read blog posts, attend free webinars, or download an e-book before you ask them to buy your products or services.<\/p>\n<h3 id=\"reciprocity\">2. Reciprocity<\/h3>\n<p>People feel an obligation to do something for you when you\u2019ve done something for them. This is known as the <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/reciprocity-principle\/\" target=\"_blank\" rel=\"noopener noreferrer\">principle of reciprocity<\/a>.<\/p>\n<ul>\n<li>You\u2019re more likely to buy a gift for someone who bought one for you.<\/li>\n<li>You\u2019re more likely to invite someone to your wedding if they invited you to theirs.<\/li>\n<li>You\u2019re more likely to buy something if the seller gives you something for free.<\/li>\n<li>Those free samples at Costco are more than just a fun membership perk \u2014 they catalyze your purchasing decisions.<\/li>\n<\/ul>\n<p>Reciprocity is a powerful psychological principle that can help you to grow your business faster.<\/p>\n<p>Giving something first can seem counter-intuitive, but offering a gift or service without expecting something in return can be profitable.<\/p>\n<p>David Strohmetz of Monmouth University conducted an\u00a0<a href=\"https:\/\/static.secure.website\/wscfus\/5261551\/uploads\/Candy_Manuscript.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">experiment<\/a> with his colleagues to test the principle of reciprocity. The experiment in a restaurant showed that waitstaff could increase tips by 3% when they bring candy along with the bill.<\/p>\n<p>Tips jumped to a shocking 14% when customers were offered two pieces of candy and rose even further (21%) when the wait staff delivered a single piece of candy and returned a minute later to give another piece because it had been \u201csuch a great table\u201d.<\/p>\n<h3 id=\"socialproof\">3. Social Proof<\/h3>\n<p><a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/social-proof-principle\/\" target=\"_blank\" rel=\"noopener noreferrer\">Social proof<\/a> is a psychological and social phenomenon where people cannot determine the proper behavior and instead assume that people around them know more about the current situation and behave like other people.<\/p>\n<p>Simply put: we want to know what others are watching, buying, wearing, and experiencing \u2014 which ultimately influences our decisions to do the same.<\/p>\n<p>Consider these effective social proof strategies to boost sales.<\/p>\n<ul>\n<li><strong>Positive Online Reviews.<\/strong> Amazon dominates e-commerce partly because it uses social proof and customer reviews effectively.<\/li>\n<li><strong>Customer Case Studies.<\/strong> A case study takes an in-depth look at a client\u2019s experience working with your business. We frequently share <a href=\"https:\/\/www.crowdspring.com\/case-studies\/\" target=\"_blank\" rel=\"noopener noreferrer\">crowdspring case studies<\/a> that highlight the design challenges faced by our clients, the solutions our creatives offer, and the well-loved result.<\/li>\n<li><strong>Trust Seals.<\/strong> Trust seals (BBB, TRUSTe, Norton Secured, and others) are a fantastic tool to reassure a client or prospect that their sensitive information (personal, business, or financial) is safe with you.<\/li>\n<li><strong>User or customer count.<\/strong> How many billions has McDonald\u2019s served? Chances are you know the answer: over 99 billion. McDonald\u2019s has been using numeric data as social proof since the 1960s. The idea behind this marketing tactic is simple: if those many people have enjoyed this restaurant, surely it\u2019s good. (billions and billions of people <em>can\u2019t<\/em>\u00a0be wrong)<\/li>\n<li><strong>Customer showcase.<\/strong> You want happy customers and the world to know you have them. Highlight them and their satisfaction with your product.<\/li>\n<\/ul>\n<p><div class=\"subscription-hero-snippet image-on-left\" style=\"background: #161C4A\"><div class=\"title centered\">Want a free brand review?<\/div><div class=\"main-content\"><div class=\"image-wrapper\"><img decoding=\"async\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/07\/09131004\/brand-identity-grader-blog-cta-hero.png\" alt=\"brand identity grader hero\"\/><\/div><div class=\"form-wrapper\"><div class=\"subtitle\">Answer 5 short questions and we will send a custom report with actionable insights and specific actions you can take to build a stronger brand.<\/div><div>\n<script>\nfunction submitForm_drip_form(oFormElement) {\n  var xhr = new XMLHttpRequest();\n  xhr.onload = function() { \n    if (xhr.status == 200 || xhr.status == 202) {\n      var formEl = document.getElementById(\"drip_form\");\n      var doneEl = document.getElementById(\"done_drip_form\");\n      formEl.style = \"display: none\";\n      doneEl.style = \"display: block\";\n    } else {\n      alert(xhr.responseText);\n    }\n  }\n  var formData = new FormData(oFormElement);\n  grecaptcha.execute(\"6LcyQTUpAAAAAC5ZPtCYQzRWKR732_LmqInv9YSK\", { action: \"external_bumblebee_lead\" }).then((token) => {\n    formData.set(\"recaptcha_token\", token);\n    xhr.open(oFormElement.method, oFormElement.action, true);\n    xhr.setRequestHeader(\"x-frontendurl\", window.location.href);\n    xhr.send(formData);\n  });\n\n  return false;\n  }\n<\/script>\n<div id=\"done_drip_form\" class=\"done\">\n      <div class=\"success-title\">\n        <i class=\"fa fa-check-circle\"><\/i><br\/> We just emailed the info to you.\n      <\/div><\/div><form id=\"drip_form\" action=\"https:\/\/www.crowdspring.com\/api\/v1\/bb\/external_leads\/\" method=\"post\" onsubmit=\"return submitForm_drip_form(this);\">\n      <div class=\"form-group\">\n        <input type=\"email\" name=\"email\" class=\"form-control\" id=\"mce-EMAIL\" required=\"true\"\/>\n        <label html_for=\"mce-EMAIL\" class=\"form-label\">Email Address<\/label>\n      <\/div> \n      <div style=\"position: absolute; left: -5000px\" aria-hidden=\"true\">\n\t<input type=\"text\" value=\"brand-identity-grader-landing-page\" tabindex=\"-1\" name=\"tags\" readonly=\"true\"\/>\n        <input type=\"text\" value=\"true\" tabindex=\"-1\" name=\"add_country_tier_suffix\" readonly=\"true\"\/>\n      <\/div><input type=\"submit\" value=\"I want a stronger brand!\" class=\"btn btn-primary\" \/><p class=\"notice\"> <\/form><\/div><\/div><\/div><\/div><\/p>\n<h3 id=\"scarcity\">4. Scarcity<\/h3>\n<p>We all want what we can\u2019t have.<\/p>\n<p>And we flaunt when we have something others don\u2019t.<\/p>\n<p>That\u2019s why zealous Apple fans camp overnight at Apple stores worldwide before major iPhone launches.<\/p>\n<p>This is the <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/scarcity-principle\/\" target=\"_blank\" rel=\"noopener noreferrer\">principle of scarcity<\/a>.<\/p>\n<p>The psychology of scarcity was famously tested in 1975. Researchers\u00a0<a href=\"https:\/\/psycnet.apa.org\/record\/1976-03817-001\" target=\"_blank\" rel=\"noopener noreferrer\">Worchel, Lee, and Adewole<\/a>\u00a0wanted to determine desire based on scarcity. Their experiment was simple: they placed two replica cookie jars side by side. They filled one jar with many cookies and the other with only two.<\/p>\n<p>The question: Which cookie would people value more?<\/p>\n<p>Ultimately, the cookie jar with only two cookies was rated as more desirable simply due to its scarcity.<\/p>\n<p>Scarcity marketing thrives on a members-only attitude.<\/p>\n<p>All Tesla owners drive a Tesla, but few drive the Performance versions of their Modely Y, Model 3, Model S, or Model X. The days of iPhones being only for the elite are gone. Still, only a few people have the highly coveted Red iPhone XR.<\/p>\n<p>This is a form of exclusivity scarcity, which states that the item may not be short on supply, but instead, only an elite few can acquire it.<\/p>\n<p>It may seem counterproductive to limit supply, but the buzz created by a lack of supply can significantly boost long-term sales at the expense of lower short-term sales.<\/p>\n<h3 id=\"anchoring\">5. Anchoring<\/h3>\n<p>People frequently act illogically, making their behavior difficult to predict.<\/p>\n<p>And they rarely take the time to learn the full facts before taking action.<\/p>\n<p>Instead, people tend to unconsciously latch onto the first fact they hear, basing their decision-making on that fact\u2026 whether it\u2019s accurate or not.<\/p>\n<p>This phenomenon is called <a href=\"https:\/\/www.crowdspring.com\/marketing-psychology\/anchoring-effect-principle\/\" target=\"_blank\" rel=\"noopener noreferrer\">anchoring<\/a>.<\/p>\n<p>The anchoring effect can work for you or against you in marketing.<\/p>\n<p>When anchoring works for you, marketing your company\u2019s products or services becomes easier. When anchoring works against you, it\u2019s increasingly difficult to do so.<\/p>\n<p>There are many ways you can use anchoring to drive sales.<\/p>\n<h4>First impressions matter<\/h4>\n<p>When prospective customer first learns about your brand, they hear your <a href=\"https:\/\/www.crowdspring.com\/naming-a-business-or-product\/\" target=\"_blank\" rel=\"noopener noreferrer\">business name<\/a> or see your <a href=\"https:\/\/www.crowdspring.com\/logo-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">business logo<\/a>. Are both unique and strong? It\u2019s impossible to anchor and create an advantage if your prospective customer can\u2019t remember or spell the name of your business or if your logo is generic and looks like thousands of other businesses.<\/p>\n<p>When it comes to <a href=\"https:\/\/www.crowdspring.com\/website-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">website design<\/a>, if you don\u2019t help people understand in a few seconds how you can solve their problems, they\u2019ll leave your site.<\/p>\n<h4>Anchoring can impact pricing<\/h4>\n<p>Anchoring deeply impacts a person\u2019s perception of value, making it an essential tool when considering a pricing strategy for your business.<\/p>\n<p>The value you assign to a price gives it meaning and helps consumers decide if they are willing to pay it.<\/p>\n<p>Here&#8217;s an example: you walk into a convenience store on a hot day looking for a soda. The sign says you can get a 20 oz Coke for $1.79 or a 32oz Coke for $1.99. For just 20 more cents, you can get almost twice as much Coke!<\/p>\n<p>Having anchored that a 20 oz Coke is worth $1.79, that 32 oz for $1.99 suddenly seems like an awesome deal. It doesn\u2019t matter that both are overpriced.<\/p>\n<p>So, how can you apply the anchoring effect to how you price products or services for your business?<\/p>\n<p>Here are a few options to consider\u2026<\/p>\n<ul>\n<li><strong>When setting your pricing, remember that the first option the client sees is likely to be the price that anchors in their brain.<\/strong> So, if your goal is to move your mid-price option, anchor the top-priced item by placing it first or in the center in a larger font to draw focus. This will make the mid-price option look like a great deal in comparison.<\/li>\n<li><strong>Want to sell your most-expensive option?<\/strong> Make sure you set the lower price in a similar range and show how much more value comes with a slightly bigger price. Remember that fountain Coke? How do you say no to a much higher value for a minimal price increase?<\/li>\n<li><strong>Show a discounted price based on a higher original price.<\/strong> You see this often when someone posts the suggested &#8220;retail&#8221; price, which is crossed out, and you\u2019re presented with a lower price instead. Even if the final price is still high, the initial price is anchored and influences how consumers perceive the actual price.<\/li>\n<li><strong>Customers can subconsciously anchor to any number \u2013 it doesn\u2019t have to be a price.<\/strong> So, featuring any higher number next to your price increases your chance of a sale. Consider showing the number of items sold, the number of customers who have purchased, or even another unrelated item at a higher price.<\/li>\n<\/ul>\n<p>People do not make decisions in a vacuum. To build proper connections with customers and prospects, marketers must understand how people behave and what motivates them to purchase. Use these principles to supercharge your marketing.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/how-it-works\/?utm_source=csblog&utm_medium=marketing&utm_campaign=cta\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-35262\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/05\/06164945\/small-business-blog-master-cta.png\" alt=\"\" width=\"700\" height=\"466\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marketing psychology can give smart marketers and business owners a competitive advantage. Here are 5 powerful principles of human behavior you should use to supercharge your marketing.<\/p>\n","protected":false},"author":2,"featured_media":35840,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3157],"tags":[2939],"class_list":["post-35839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-marketing-psychology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketing Psychology: 5 Powerful Principles of Human Behavior - crowdspring Blog<\/title>\n<meta name=\"description\" content=\"Marketing psychology can give smart marketers and business owners a competitive advantage. 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Here are 5 powerful principles of human behavior you should use to supercharge your marketing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crowdspring.com\/blog\/marketing-psychology-powerful-principles-human-behavior\/\" \/>\n<meta property=\"og:site_name\" content=\"crowdspring Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-19T17:37:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-16T22:08:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2020\/05\/27125352\/photo-of-head-bust-print-artwork-724994.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"503\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ross Kimbarovsky\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ross Kimbarovsky\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/\"},\"author\":{\"name\":\"Ross Kimbarovsky\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#\\\/schema\\\/person\\\/45a66ce5a05496798744cf14367aa575\"},\"headline\":\"Marketing Psychology: 5 Powerful Principles of Human Behavior\",\"datePublished\":\"2020-05-19T17:37:50+00:00\",\"dateModified\":\"2023-03-16T22:08:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/\"},\"wordCount\":1503,\"publisher\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/images.crowdspring.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/27125352\\\/photo-of-head-bust-print-artwork-724994.jpg\",\"keywords\":[\"Marketing Psychology\"],\"articleSection\":[\"Marketing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/\",\"url\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/\",\"name\":\"Marketing Psychology: 5 Powerful Principles of Human Behavior - crowdspring Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/marketing-psychology-powerful-principles-human-behavior\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/images.crowdspring.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/27125352\\\/photo-of-head-bust-print-artwork-724994.jpg\",\"datePublished\":\"2020-05-19T17:37:50+00:00\",\"dateModified\":\"2023-03-16T22:08:28+00:00\",\"description\":\"Marketing psychology can give smart marketers and business owners a competitive advantage. 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He is the CEO and Founder of crowdspring, a leading platform for custom design and creative services. He's mentored 2,000+ entrepreneurs and business owners, has raised or helped raise $10+ million in funding, and founded a startup studio where he developed, incubated, and launched innovative new businesses. Ross is passionate about helping entrepreneurs and small business owners thrive. He's the author of Stand Out, a guide for anyone looking to start and grow a successful business. He is a regular speaker at events and a contributor to Forbes, Entrepreneur, and Inc. Magazine. His achievements in technology, business, and law have earned him a spot on Techweek100\u2032s list of top leaders and other awards. 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