{"id":31138,"date":"2012-04-30T10:11:27","date_gmt":"2012-04-30T15:11:27","guid":{"rendered":"https:\/\/www.crowdspring.com\/blog\/?p=31138"},"modified":"2024-12-29T20:11:03","modified_gmt":"2024-12-30T02:11:03","slug":"lean-marketing-small-business","status":"publish","type":"post","link":"https:\/\/www.crowdspring.com\/blog\/lean-marketing-small-business\/","title":{"rendered":"Lean Marketing for Startups and Small Businesses: How to Make the Most Impact with the Least Investment"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-31162\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196.jpg\" alt=\"\" width=\"700\" height=\"467\" srcset=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196.jpg 700w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196-300x200.jpg 300w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196-640x427.jpg 640w, https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196-400x267.jpg 400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Most startups and small businesses have limited budgets for marketing.<\/p>\n<p>But we all know it&#8217;s essential to spread the word, build relationships, and make sales.<\/p>\n<p>So what&#8217;s a startup or small business to do when their marketing needs are big but their budget is small?<\/p>\n<p>National television campaigns are out. But, there&#8217;s plenty that you can do&#8230; if you embrace lean marketing principles.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/blog\/lean-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Lean marketing<\/a> is a philosophy that emphasizes executing campaigns quickly, getting feedback from your audience, analyzing the results, and optimizing the campaign &#8211; all in rapid succession.<\/p>\n<p>Any type of marketing is speculative &#8211; we can make educated guesses, but we can never truly guarantee results.<\/p>\n<p>Traditional marketing practices may direct you to invest a lot of time and effort into a campaign to get it &#8220;just right&#8221; before launching it. Lean marketing, on the other hand, acknowledges that we can never truly know what &#8220;just right&#8221; is.<\/p>\n<p>And, as the saying goes, &#8220;Perfect is the enemy of good.&#8221;<\/p>\n<p>So, <a href=\"https:\/\/www.crowdspring.com\/blog\/marketing-plan\/\" target=\"_blank\" rel=\"noopener\">lean marketing strategy<\/a> suggests that it&#8217;s best to act quickly (without investing too much time trying to reach perfection) and get feedback to <em>optimize<\/em> your campaign sooner&#8230; based on actual data.<\/p>\n<p>In practice, this means avoiding over-investing into a campaign that won&#8217;t deliver &#8211; saving you time and money.<\/p>\n<p>How can you put this lean marketing framework to work in your business?<\/p>\n<h2>Here are five lean marketing principles and 22 actionable tactics you can try in your small business or startup.<\/h2>\n<ol>\n<li><a href=\"#don't\">Don&#8217;t put all your eggs in one basket.<\/a><\/li>\n<li><a href=\"#measure\">If you can&#8217;t measure it, don&#8217;t do it.<\/a><\/li>\n<li><a href=\"#ready\">Ready, Fire, Aim.<\/a><\/li>\n<li><a href=\"#rely\">Rely on your customers.<\/a><\/li>\n<li><a href=\"#alone\">Don&#8217;t go it alone<\/a><\/li>\n<\/ol>\n<p>Let&#8217;s look at the five principles and the 22 tactics in detail.<\/p>\n<h2 id=\"don't\">1. Don\u2019t put all your eggs in one basket.<\/h2>\n<p>Small businesses and startups with equally small budgets can&#8217;t afford to sink all of their resources into a single all-important marketing campaign.<\/p>\n<p>Such a desperate &#8220;Hail Mary&#8221; practice could ruin your business if that campaign doesn&#8217;t pay off.<\/p>\n<p>You&#8217;ve got to diversify your marketing channels and tactics.<\/p>\n<p>A diversified marketing strategy serves as a safety net and is key to the lean marketing process.<\/p>\n<p>Test marketing campaigns across multiple channels to gain a wide range of information quickly. To keep this process lean, don&#8217;t invest too much time, money, or resources in any one campaign. Act quickly to gain quick results.<\/p>\n<p>You&#8217;ll learn that some platforms may not work for you at all. And that&#8217;s okay &#8211; it&#8217;s valuable information. You can always circle back and try again later (if it seems worth it).<\/p>\n<p>Other platforms <em>will<\/em> allow you to connect with your audience. And now, you can say (with evidence to back you up) that this is where your efforts should lie.<\/p>\n<p>Now, the resources you can free up (by eliminating the campaigns on platforms that aren&#8217;t delivering) can be redirected into optimizing campaigns on the platforms that are.<\/p>\n<p>This diversified strategy will ensure that you can find the right channels to market in before spending too much time on the campaigns themselves.<\/p>\n<p>Be sure that you maintain a consistent <a href=\"https:\/\/www.crowdspring.com\/blog\/brand-identity\/\" target=\"_blank\" rel=\"noopener noreferrer\">brand identity<\/a> across all marketing channels. Some marketers and business owners think each channel requires a unique brand identity and approach. While it&#8217;s true that marketing channels are unique and often require unique approaches, your brand identity should stay constant across all marketing efforts.<\/p>\n<p>Remember that your brand identity &#8211; including your <a href=\"https:\/\/www.crowdspring.com\/logo-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">company logo<\/a>, is everything visual about a brand. It\u2019s what you, customers, and prospects can see. If you start changing your brand identity, you&#8217;ll confuse your customers and prospects.<\/p>\n<p>Here are just a few options to get you started&#8230;<\/p>\n<ul>\n<li>Test low-cost ads in local publications<\/li>\n<li>Build relationships with potential customers on social media<\/li>\n<li>Launch targeted <a href=\"https:\/\/www.crowdspring.com\/web-banner-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">online ads<\/a><\/li>\n<li>Include marketing <a href=\"https:\/\/www.crowdspring.com\/postcard-or-flyer-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">flyers<\/a> inside your product packaging<\/li>\n<li>Create specific <a href=\"https:\/\/www.crowdspring.com\/landing-page-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">landing pages<\/a> to drive conversions<\/li>\n<\/ul>\n<p><div class=\"subscription-hero-snippet image-on-left\" style=\"background: #161C4A\"><div class=\"title centered\">Want a free brand review?<\/div><div class=\"main-content\"><div class=\"image-wrapper\"><img decoding=\"async\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/07\/09131004\/brand-identity-grader-blog-cta-hero.png\" alt=\"brand identity grader hero\"\/><\/div><div class=\"form-wrapper\"><div class=\"subtitle\">Answer 5 short questions and we will send a custom report with actionable insights and specific actions you can take to build a stronger brand.<\/div><div>\n<script>\nfunction submitForm_drip_form(oFormElement) {\n  var xhr = new XMLHttpRequest();\n  xhr.onload = function() { \n    if (xhr.status == 200 || xhr.status == 202) {\n      var formEl = document.getElementById(\"drip_form\");\n      var doneEl = document.getElementById(\"done_drip_form\");\n      formEl.style = \"display: none\";\n      doneEl.style = \"display: block\";\n    } else {\n      alert(xhr.responseText);\n    }\n  }\n  var formData = new FormData(oFormElement);\n  grecaptcha.execute(\"6LcyQTUpAAAAAC5ZPtCYQzRWKR732_LmqInv9YSK\", { action: \"external_bumblebee_lead\" }).then((token) => {\n    formData.set(\"recaptcha_token\", token);\n    xhr.open(oFormElement.method, oFormElement.action, true);\n    xhr.setRequestHeader(\"x-frontendurl\", window.location.href);\n    xhr.send(formData);\n  });\n\n  return false;\n  }\n<\/script>\n<div id=\"done_drip_form\" class=\"done\">\n      <div class=\"success-title\">\n        <i class=\"fa fa-check-circle\"><\/i><br\/> We just emailed the info to you.\n      <\/div><\/div><form id=\"drip_form\" action=\"https:\/\/www.crowdspring.com\/api\/v1\/bb\/external_leads\/\" method=\"post\" onsubmit=\"return submitForm_drip_form(this);\">\n      <div class=\"form-group\">\n        <input type=\"email\" name=\"email\" class=\"form-control\" id=\"mce-EMAIL\" required=\"true\"\/>\n        <label html_for=\"mce-EMAIL\" class=\"form-label\">Email Address<\/label>\n      <\/div> \n      <div style=\"position: absolute; left: -5000px\" aria-hidden=\"true\">\n\t<input type=\"text\" value=\"brand-identity-grader-landing-page\" tabindex=\"-1\" name=\"tags\" readonly=\"true\"\/>\n        <input type=\"text\" value=\"true\" tabindex=\"-1\" name=\"add_country_tier_suffix\" readonly=\"true\"\/>\n      <\/div><input type=\"submit\" value=\"I want a stronger brand!\" class=\"btn btn-primary\" \/><p class=\"notice\"> <\/form><\/div><\/div><\/div><\/div><\/p>\n<h2 id=\"measure\">2. If you can\u2019t measure it, don\u2019t do it.<\/h2>\n<p><span style=\"font-weight: 400;\">Lean marketing is about building and executing quickly to <em>learn from the results<\/em>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You must find a way to track the results of your marketing efforts. The right metrics will let you know what&#8217;s working and what isn&#8217;t. Data is one of your most important lean marketing tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Poor email open rates indicate weak subject lines. Low click-through suggests that it&#8217;s time to test new calls to action. And weak conversions may mean that your copy, call to action, or design is weak.\u00a0 <\/span><\/p>\n<p>This data (among other metrics) allows us to optimize our efforts intelligently. Without it, we&#8217;re simply wandering in the dark.<\/p>\n<p>So, especially while trying to operate as cost-effectively as possible &#8211; <span style=\"font-weight: 400;\">if you can\u2019t measure it, don\u2019t do it.<\/span><\/p>\n<p>Here are some inexpensive and measurable lean marketing examples for you to try&#8230;<\/p>\n<ul>\n<li>A\/B test landing pages for your product or service (measured with Google Analytics)<\/li>\n<li>Launch an email marketing campaign (measure with <a href=\"https:\/\/www.dronahq.com\/building-internal-tools\/\" target=\"_blank\" rel=\"noopener\">internal tools<\/a> provided by email services like MailChimp or Constant Contact)<\/li>\n<li>Poll your customers or clients (track results using SurveyMonkey)<\/li>\n<li>Hold an event and provide discount promo codes for all attendees to track resulting sales<\/li>\n<\/ul>\n<h2 id=\"ready\"><b>3. Ready. Fire. Aim.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The lean marketing process is intended to be fast and iterative.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each campaign version should be adjusted (based on your findings from the last version) and quickly redeployed to bring you more data. Ideally, each subsequent campaign version should deliver better results due to what you&#8217;ve learned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a distinct break from the traditional &#8220;ready, aim, fire&#8221; sequence we usually hear.<\/span><\/p>\n<p>This technique of aiming (or optimizing) last should be applied across all of your campaigns. Here are some ideas you can try&#8230;<\/p>\n<ul>\n<li>Send email newsletters and A\/B test your subject lines to hone in on what captures your audience&#8217;s attention<\/li>\n<li>Create social media profiles on the platforms that make the most sense for your business and track which performs the most strongly. Be sure that the profiles reflect your <a href=\"https:\/\/crowdspring.com\/naming-a-business-or-product\/\" target=\"_blank\" rel=\"noopener noreferrer\">business name<\/a> so that your customers and prospects can connect your social media profiles to your business<\/li>\n<li>Send follow-up emails to customers who abandon their online shopping carts &#8211; test copy, design, and CTAs<\/li>\n<li>Start a blog and track which topics deliver the highest interest, and adjust your content strategy accordingly<\/li>\n<li>Send out customer satisfaction surveys after a big launch, and adjust your product or service based on the feedback provided<\/li>\n<\/ul>\n<h2 id=\"rely\">4. Rely on your customers.<\/h2>\n<p><span style=\"font-weight: 400;\">Your current customers or clients are your best resources for learning about how your business is performing.\u00a0 They know what&#8217;s working and what isn&#8217;t. Tapping into this insight allows you to optimize your product or service for their friction points.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And best of all, people who have already committed to doing business with you <em>know<\/em> what they want from your business. Chances are good that if you can get them to share, you&#8217;ll be able to <a href=\"https:\/\/www.crowdspring.com\/blog\/lead-magnets-conversions\/\" target=\"_blank\" rel=\"noopener\">market to new leads more effectively<\/a>.<\/span><\/p>\n<p>Not only that, investing in your current customers is more cost-effective than constantly seeking new ones. As we <a href=\"https:\/\/www.crowdspring.com\/blog\/win-back-lost-customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">previously explained<\/a>,<\/p>\n<blockquote><p>It\u2019s\u00a0<a href=\"https:\/\/hbr.org\/2014\/10\/the-value-of-keeping-the-right-customers\" target=\"_blank\" rel=\"noopener noreferrer\">5-25 times less expensive<\/a>\u00a0to maintain relationships with current customers than to acquire new customers.<\/p><\/blockquote>\n<p>As a result, prioritizing marketing efforts to your current customers has a higher chance for a strong ROI than approaching new leads.<\/p>\n<p>So, get feedback from your customers early and often. And don&#8217;t neglect them as you plan marketing campaigns to drive new sales. <span style=\"font-weight: 400;\">Ask what your current customers want. Listen. And deliver.<\/span><\/p>\n<p>Consider if any of these inexpensive lean marketing tactics would work well for your business&#8230;<\/p>\n<ul>\n<li>Start a customer referral program rewarding both the current and referred customers<\/li>\n<li>Ask your support team about customer and client pain points, then improve your product\/service accordingly<\/li>\n<li>Reward regular customers with a loyalty program for repeat business<\/li>\n<li>Ask customers or clients for reviews after every transaction and use those reviews as testimonials or guidance to grow<\/li>\n<\/ul>\n<h2 id=\"alone\">5. Don\u2019t go it alone.<\/h2>\n<p>Small business owners and startup entrepreneurs often feel like they&#8217;re all alone.<\/p>\n<p>They take on so many tasks that it can be downright overwhelming. And their employees (if they have any) can expect them to be the final word on every topic.<\/p>\n<p>But it&#8217;s foolhardy to think that you&#8217;re alone. And, even more, it is foolish to reinvent wheels or work inefficiently when there are other options. These tendencies to hoard tasks and work in a vacuum contradict the lean marketing philosophy.<\/p>\n<p>Lean on and learn from relationships with others in your industry. And look for ways that you can partner with others to leverage your marketing efforts to greater heights.<\/p>\n<p>This is important, especially if you&#8217;re <a href=\"https:\/\/www.crowdspring.com\/blog\/starting-a-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">starting a new business.<\/a>\u00a0The lean marketing process works best when you have others to back you up and boost you ahead. Try these techniques&#8230;<\/p>\n<ul>\n<li>Learn from the marketing experts in your local library<\/li>\n<li>Join a professional organization to learn from and network with those who have gone before you<\/li>\n<li>Attend trade shows and marketing workshops to expand your skills and gain new ideas<\/li>\n<li><a href=\"https:\/\/www.crowdspring.com\/blog\/partnership\/\" target=\"_blank\" rel=\"noopener\">Develop a partnership<\/a> with a complementary business<\/li>\n<\/ul>\n<p>If you&#8217;re tight on time, money, and resources, the lean marketing philosophy is the one you should adopt.<\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/how-it-works\/?utm_source=csblog&utm_medium=marketing&utm_campaign=cta\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-35262\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/05\/06164945\/small-business-blog-master-cta.png\" alt=\"\" width=\"700\" height=\"466\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most small businesses have very limited marketing budgets. But, we all know that it&#8217;s essential to spread the word, build relationships, and make sales. So what&#8217;s a small business to do when their need for marketing is big, but their budget is small? Here are 5 lean marketing principles and 22 actionable lean marketing tactics you can try in your small business.<\/p>\n","protected":false},"author":2,"featured_media":31162,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3157],"tags":[1818],"class_list":["post-31138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-digital-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lean Marketing for Startups and Small Businesses: How to Make the Most Impact with the Least Investment - crowdspring Blog<\/title>\n<meta name=\"description\" content=\"Most small businesses have very limited marketing budgets. But, we all know that it&#039;s essential to spread the word, build relationships, and make sales. So what&#039;s a small business to do when their need for marketing is big, but their budget is small? Here are 5 lean marketing principles and 22 actionable lean marketing tactics you can try in your small business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lean Marketing for Startups and Small Businesses: How to Make the Most Impact with the Least Investment - crowdspring Blog\" \/>\n<meta property=\"og:description\" content=\"Most small businesses have very limited marketing budgets. But, we all know that it&#039;s essential to spread the word, build relationships, and make sales. So what&#039;s a small business to do when their need for marketing is big, but their budget is small? Here are 5 lean marketing principles and 22 actionable lean marketing tactics you can try in your small business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crowdspring.com\/blog\/lean-marketing-small-business\/\" \/>\n<meta property=\"og:site_name\" content=\"crowdspring Blog\" \/>\n<meta property=\"article:published_time\" content=\"2012-04-30T15:11:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-30T02:11:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2019\/04\/27130207\/books-chair-contemporary-707196.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ross Kimbarovsky\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ross Kimbarovsky\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/\"},\"author\":{\"name\":\"Ross Kimbarovsky\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#\\\/schema\\\/person\\\/45a66ce5a05496798744cf14367aa575\"},\"headline\":\"Lean Marketing for Startups and Small Businesses: How to Make the Most Impact with the Least Investment\",\"datePublished\":\"2012-04-30T15:11:27+00:00\",\"dateModified\":\"2024-12-30T02:11:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/\"},\"wordCount\":1557,\"publisher\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/images.crowdspring.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/04\\\/27130207\\\/books-chair-contemporary-707196.jpg\",\"keywords\":[\"Digital Marketing\"],\"articleSection\":[\"Marketing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/\",\"url\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/\",\"name\":\"Lean Marketing for Startups and Small Businesses: How to Make the Most Impact with the Least Investment - crowdspring Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crowdspring.com\\\/blog\\\/lean-marketing-small-business\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/images.crowdspring.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/04\\\/27130207\\\/books-chair-contemporary-707196.jpg\",\"datePublished\":\"2012-04-30T15:11:27+00:00\",\"dateModified\":\"2024-12-30T02:11:03+00:00\",\"description\":\"Most small businesses have very limited marketing budgets. 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