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16 Crucial Website Design Factors That Help Your Small Business Increase Customers and Profits

The goal of your business website is to showcase how trustworthy your business is and your professional expertise to assure customers and prospects that you’re the real deal. We’ve broken down the four major areas of website credibility and have identified 16 important factors that help your small business increase customers and profits.

6 Important Questions Every Business Should Ask Their Customers

Feedback from customers – and what you do with that feedback – can turn an average business into a high growth business. Unfortunately, many business owners ignore important conversations with their customers and fail to develop a competitive advantage before their companies go out of business. Don’t make this mistake in your business.

Marketing and branding

How To Grow Your Business Through Persona-Based Marketing

Persona-based marketing can help make sure you target your pitch perfectly for each unique groups of customer prospects. To help you get started with persona-based marketing, we created this guide, packed with actionable advice and insights.

Seven Tips On Being A Great Customer

The most successful companies often also provide exceptional customer service. But as anyone who’s worked in customer service can tell you – not all customers are the same. Sure, we do our absolute best to treat each custom..

9 Ways Entrepreneurs Can Learn From Their Customers

In this series, I have typically chosen a group of people and looked at the unique things they do from which we can all learn. These lessons have sometimes been silly, and sometimes serious, but they have always tried to fo..

Small Business and Startups: Cultivate Trust and Nurture Loyalty

Trust is a key for driver for your customers. Do they trust you to produce a great product? Do they trust you to deliver a reliable service? Do they trust you with their money and their time? Establishing trust with your cu..

Marketing and branding

How To Choose A Market For Your Startup Or Small Business

I’m rarely surprised when a young entrepreneur or small business owner hasn’t fully identified how their new business will make money. But I’m always surprised when that entrepreneur or small business owner has a t..

Small business

Is The Only Purpose of Customer Service To Change Feelings?

Seth Godin, in a recent post on his Blog contends that the only purpose of customer service is to “change feelings.” Here’s what Seth wrote:

The only purpose of customer service … is to change feelings. Not the facts, bu..

Small Business Tip: Challenge Your Customers’ Assumptions And Behavior

Some of the most successful companies in the world (Apple, IKEA, Southwest Airlines) succeed by doing something many companies fear: challenge their customers’ assumptions and behavior.

Apple challenged the assumption th..

16 Crucial Website Design Factors That Help Your Small Business Increase Customers and Profits

6 Important Questions Every Business Should Ask Their Customers

How To Grow Your Business Through Persona-Based Marketing

9 Ways Entrepreneurs Can Learn From Their Customers

Small Business and Startups: Cultivate Trust and Nurture Loyalty

The easiest way to get affordable, high‑quality custom logos,
print design, web design & naming for your business.

How To Choose A Market For Your Startup Or Small Business

Is The Only Purpose of Customer Service To Change Feelings?

Not Everyone Is The Right Customer

Saying “No” To Customers Can Save Your Company

customers

The easiest way to get affordable, high‑quality custom logos, print design, web design & naming for your business.

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The easiest way to get affordable, high‑quality custom logos,
print design, web design & naming for your business.