Customer Service

Customer service is the core of your business - learn how to deliver stellar service and satisfy customers.

Brand Identity

4 Proven Ways to Differentiate Your Brand From Competitors

Here are four proven ways your company can differentiate from competitors to increase sales and profits and to create loyal customers.

Small Business

13 Powerful Ways You Can Manage Customer Expectations Better To Grow Your Business Faster

We explore 13 ways that you can better manage your customers’ expectations, create loyal brand followers, and grow your business faster.

Small Business

8 Proven Psychological Strategies To Deal With Angry, Emotional or Difficult Customers

Every business has some unhappy customers. Here are key strategies that will help you to more effectively work with angry, emotional, or difficult customers.

Small Business

8 Effective Ways Your Small Business Can Wow and Win Back Lost Customers

What if you could resurrect those customers who have “ghosted” your business? What if you could rebuild those relationships and reclaim that revenue? You could grow your business and spend less doing so.

Here are 8 effective techniques you can use to revive lost customers.

Small Business

6 Important Questions Every Business Should Ask Their Customers

Feedback from customers – and what you do with that feedback – can turn an average business into a high growth business. Don’t ignore important conversations with your customers.

Small Business

7 Proven Ways to Improve Customer Service

Here are 7 proven customer service tips to help your business put smiles on your customers’ faces.

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Small Business

Small Business Customer Service Tips: The Art of the Short Reply

If you want to improve customer service, consider shorter responses. Here are the top 4 ways to shorten customer service responses.

Small Business

Why Monopolizing The Market Is Poor Customer Service

Have you considered the ways monopolizing the market hurts you, your customers, and even your customer service team?

Small Business

7 Things NOT to Say To Customer Service

In customer service, we hear many of the same phrases all day, every day. If given a chance, most customer service reps would likely give you a list of cringe-inducing phrases they hear at work (and in their haunting nigh..

Small Business

10 Important Things You Can Do To Be A Good Customer

Here are 10 important things you can do to be a good customer.

Small Business

Seven Tips On Being A Great Customer

Here are 7 tips from the insiders on how to be a great customer.

Small Business

The Insider’s Guide To Great Customer Service

Great customer service is important to all businesses. Here are five ways you can deliver great customer service to your customers.

Topics We Write About

Brand Identity

Cultivating a consistent, authentic brand never ends. But, we’ve gathered all the resources you need to do it right.

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Design

Good design is good business. Check out these actionable insights on graphic, web, print, product, and packaging design.

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Entrepreneurship

Leadership, inspiration, and business know-how. The actionable insight entrepreneurs need to succeed.

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Marketing

Reach more customers and expand your market with actionable tactics, strategies, insights, and resources.

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Small Business

Small businesses do it all with less. Our marketing tips, tools, and growth strategies will help you run your business better.

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Agencies

Marketing techniques, trends, tools, and more to help modern agencies grow and thrive.

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Other

Musings on a variety of topics related to small businesses, startups, design, and marketing.

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The easiest way to get affordable, high‑quality custom logos, print design, web design & naming for your business.

Topics We Write About

Brand Identity

Brand Identity

Design

Design

Entrepreneurship

Entrepreneurship

Marketing

Marketing

Small Business

Small Business

Agencies

Agencies

Other

Other

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The easiest way to get affordable, high‑quality custom logos,
print design, web design & naming for your business.