Focusing solely on selling a product or service to a customer doesn’t cut it anymore. To succeed, your business must start thinking of customers as long-term investments instead of one-off sales. That’s what the most successful companies are doing. This is the secret to growing your business faster.
Feedback from customers – and what you do with that feedback – can turn an average business into a high growth business. Unfortunately, many business owners ignore important conversations with their customers and fail to develop a competitive advantage before their companies go out of business. Don’t make this mistake in your business.