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Business Info

Business Name

National Seminars/STAR12

What do you do?

Provide training to professionals interested in building workplace skills

Target Audience

What is your industry?


Describe your audience

Managers interested in improving their customer service

How do you intend to use this article, report or proposal (print, web, etc.)?


What 3 things would you like to communicate to your audience through this content?

Customer service is important, give tips and techniques for improving customer service

Style and Details

Do you have a title for this piece?

How to Create a Great Customer Service Experience

Do you have a thesis or conclusion that must be reached?

Through the steps given, you can create a great customer service experience for your customers

List all information that must be included

Intro; bulleted or numbered list describing steps and techniques to employ to improve the customer service experience

What character, tenor and spirit do you want to convey?

Friendly, conversational tone

What is your required length in words or pages for this article, report or proposal?

around 500 words

Do you want to include additional info?

Look for examples on the web, do some research



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