General Questions view all »

  • What is crowdSPRING?

    crowdSPRING is the world’s #1 marketplace for custom logo design, web design, graphic design, industrial design and writing services. Entrepreneurs and small businesses simply post what they need, when they ...

  • What is a Reputation Score?

    crowdSPRING has a system in place which computes and displays a "Reputation Score" on every user's profile. The system takes into account the quality of work submitted by the user, ...

  • What can you do on crowdSPRING without signing up?

    You can take a browse through many projects (some do require you to be a registered user), check our amazing Creative's portfolios, vand read all help content. You can also ...

  • How do you sign up as a Creative or a Buyer?

    Registration takes only 15 seconds and is free! Simply click here or click the "Join" button at the top of any crowdSPRING screen. Next, you'll receive an activation email (look ...

  • You signed up, but didn’t get the activation email. What gives?

    Your activation email is probably hiding in your spam or junk folder. If you still can't find it, don't worry: just contact us here and we'll activate your account for ...

Help for Buyers view all »

Help for Creatives view all »

Billing/Payments -Buyers view all »

  • What payment methods can you use to pay for your project?

    Choose your payment method between these two convenient options: major credit cards (Amex, MasterCard, Visa, Discover ) or PayPal.

  • Will your purchase be secure?

    We protect your sensitive information with industry leading security practices. And ninjas.

  • Why do you have to pay up front?

    We ask that you pay for your project up front when you post it so that our Creatives know that you aren't just "window shopping." Once a project gets posted, ...

  • What is the crowdSPRING fee?

    Crowdspring offers multiple pricing packages within our silver, gold and platinum packages. The award to the Creative is always around 60% of the total which you will pay and this ...

  • Can you get a receipt for your payment?

    Your receipt is permanently stored in the "Details" page of your project. Simply log in and then click on the receipt button located on the left hand side of the ...

Payments - Creatives view all »

mySPRING view all »

  • What is mySPRING?

    mySPRING is your own little area of the site where you can fully manage your user account, notification settings, private messages, portfolio and more.Here is what you can do:In the ...

  • How do you edit the information in your profile?

    Go to your profile tab. You can then edit the following information:• Personal Info• Avatar• Email• Password• And finally you can review the ratings buyers gave you for your awesome ...

  • What Time Zone does crowdSPRING display?

    We standardize our time against GMT to make sure that everyone knows when projects end. You can easily set your time zone in your mySPRING profile and as long as ...

  • How do you manage your notifications?

    Go to your "Notifications" tab in mySPRING. In this tab, verify that we are sending notifications to the correct email (look right at the top, where we'll tell you the ...

  • How do you add a user to your contacts?

    Simply go to the user's profile and click on "Add (user) to my contacts". Once you've added the user to your contacts, the link on his profile becomes "Remove (user) ...

Intellectual Property view all »

Writing view all »

1-to-1 Projects view all »

  • What is a 1-to-1 project?

    A 1-to-1 project is similar to a normal crowdSPRING project except that in a 1-to-1 project, you'll work with just one creative - in a completely private project that only ...

  • How much does a 1-to-1 project cost?

    Just like a normal project, you decide how much your project will cost. We simply charge our standard $39 listing fee plus a 15% commission to host the project, handle ...

  • What is the award minimum for a 1-to-1 project?

    The minimum award for a 1-to-1 project starts at $100. Please remember to price your project based on the scope of work. (Note: 1-to-1 projects do not come with a ...

  • How do you post your 1-to-1 project?

    Posting a 1-to-1 project works just like a regular project. You will write a creative brief (we'll help by asking a series of questions), determine the amount of the award, ...

  • Do you get a contract with your 1-to-1 project?

    You bet. Not only do you get a free legal contract which transfers the rights to the IP from your Creative to you, but we also handle escrow and payment ...

can-a-buyer-ask-friends view all »