faq

  • How do you edit the information in your profile?

    Go to your profile tab. You can then edit the following information:• Personal Info• Avatar• Email• Password• And finally you can review the ratings buyers gave you for your awesome ...

  • What Time Zone does crowdSPRING display?

    We standardize our time against GMT to make sure that everyone knows when projects end. You can easily set your time zone in your mySPRING profile and as long as ...

  • How do you add a user to your contacts?

    Simply go to the user's profile and click on "Add (user) to my contacts". Once you've added the user to your contacts, the link on his profile becomes "Remove (user) ...

  • How do you reply to a Private Message?

    View the message you want to reply to and click "Reply". Type your text and click on "Send". If you click on "Reply All", you will reply to all the ...

  • Why aren't all the projects you're buying/participating in showing up in mySPRING?

    This is most likely due to your browser's cache. Simply clean it – here is how. If it is not doing the trick, contact us here and we'll fix this ...

  • What are ratings?

    The ratings are the final feedback you've received from your winning creative or buyer after the wrap up is completed. There are three: Timing, Communication, Overall Satisfaction and they are ...

  • What are RSS feeds?

    RSS is a format for publishing frequently updated content. crowdSPRING offers RSS feeds to help you monitor new projects posted on crowdSPRING. Below you'll find links to the RSS feeds ...

  • What is mySPRING?

    mySPRING is your own little area of the site where you can fully manage your user account, notification settings, private messages, portfolio and more.Here is what you can do:In the ...

  • How do you manage your notifications?

    Go to your "Notifications" tab in mySPRING. In this tab, verify that we are sending notifications to the correct email (look right at the top, where we'll tell you the ...