Help Center
Billing/Payments -Buyers

faq

• What payment methods can you use to pay for your project?

  Choose your payment method between these two convenient options: major credit cards (Amex, MasterCard, Visa, Discover ) or PayPal.

• Will your purchase be secure?

  We protect your sensitive information with industry leading security practices. And ninjas.

• What is the crowdSPRING fee?

  crowdSPRING charges a 15% fee on top of your total award amount. For example, if a project award is $400, the total cost to the Buyer is $460 plus the ...

• Can you get a receipt for your payment?

  Your receipt is permanently stored in the "Details" page of your project. Simply log in and then click on the receipt button located on the left hand side of the ...

• Why do you have to pay up front?

  We ask that you pay for your project up front when you post it so that our Creatives know that you aren't just "window shopping." Once a project gets posted, ...

• What do you do if you need a refund?

  We want you to be thrilled with your project and, are confident you will be! In Naming projects, we guarantee you will receive at least 100 names to choose from. ...