Help Center
Payments - Creatives

faq

• What happens when a Creative's account is removed from crowdSPRING?

  We do not take the removal of users from our site lightly. When a user violates our user agreement and has their account removed, not just that username is removed, ...

• How and when do you get paid for a project you've won?

  Once you have been awarded, you will complete the project with your Buyer in wrapup. When the Buyer approves your final files, the project status is changed to "Completed" and ...

• You received a payment confirmation email but have not been paid yet. What gives?

  It is up to you to schedule when your payments are released. You can release payments immediately after you complete a project, or hold them and 'bundle' multiple awards into ...

• How long will it take to be paid after you're selected as the winning Creative?

  Once you have been awarded, you will complete the project with your Buyer in wrapup. When the Buyer approves your final files, the project status is changed to "Completed" and ...

• PayPal does not work in your country. Can we pay you another way?

  For Creatives who reside in a country where PayPal payments are not available, we make payment through a direct bank wire transfer. Our bank charges us a fee for overseas ...

• What information will I need to provide to receive payment via a bank wire?

  We can easily pay you through a direct bank wire transfer and this is currently the best option outside of PayPal. When you are awarded a project you will be ...

• Why is my payment being held?

  You may notice that in the top section of your mySPRING Payment tab under the label "Payments on hold" a project or projects are being held and are not available ...

• A Guide to Payments for Creatives

  The first time you participate in a project you will be required to provide your payout account information; to do this, go to your mySPRING page, and click the tab ...