faq

  • Once you have been awarded, you will complete the project with your Buyer in wrapup. When the Buyer approves your final files, the project status is changed to "Completed" and ...

  • We do not take the removal of users from our site lightly. When a user violates our user agreement and has their account removed, not just that username is removed, ...

  • We can easily pay you through Payoneer via their prepaid Mastercard or a bank transfer. Payoneer is available for all creatives on the site, no matter your country of residence, ...

  • Before you are allowed to participate in your first project you are required to provide your payout account information; to do this, go to your mySPRING page, and click the ...

  • You may notice that in the top section of your mySPRING Payment tab under the label "Payments on hold" a project or projects are being held and are not available ...

  • Once you have been awarded a project (congrats!), you will complete the wrapup steps with your Buyer. When the Buyer approves your final files, the project status is changed to ...

  • For Creatives who reside in a country where PayPal payments are not available, we make payment through Payoneer. Payoneer gives you the option to be paid via bank transfer into ...

  • It is up to you to schedule when your payments are released. You can release payments immediately after you complete a project, or hold them and 'bundle' multiple awards into ...