Help Center

FAQs

General Questions See all general questions »

• What is crowdSPRING?
• What can you do on crowdSPRING without signing up?
• How do you sign up as a Creative or a Buyer?
• You signed up, but didn’t get the activation email. What gives?
• How can you change your email, username or password?

Billing & Payment - Buyers See all in billing/payment »

• What payment methods can you use to pay for your project?
• Will your purchase be secure?
• Why do you have to pay up front?
• What is the crowdSPRING fee?
• Can you get a receipt for your payment?

Help for Buyers See all in help for buyers »

• Why should you use crowdSPRING for your design or writing needs?
• What types of design projects can you post?
• Can you post a project in multiple categories?
• What if you don’t see the category you need for your project?
• Why are web design projects design only (uncoded)?

Help for Creatives See all in help for creatives »

• Why should you join crowdSPRING as a Creative?
• What will it cost you to be a Creative on crowdSPRING?
• Does crowdSPRING have Standards of Conduct for Creatives?
• How will you find out about new projects on crowdSPRING?
• Can you follow a project without participating in it?

mySPRING See all in mySPRING »

• What is mySPRING?
• How do you edit the information in your profile?
• What Time Zone does crowdSPRING display?
• How do you manage your notifications?
• How do you add a user to your contacts?

Payments - Creatives See all in payments creatives »

• How and when do you get paid for a project you've won?
• PayPal does not work in your country. Can we pay you another way?
• You received a payment confirmation email but have not been paid yet. What gives?