Thinking about a design contest? The world's best entrepreneurs and companies prefer crowdSPRING. Here why: you'll have more choice, pay less and work with some of the most talented designers in the world. With our money back guarantee, custom legal contracts and award-winning customer service, crowdSPRING offers a proven, fast, and risk-free way to buy custom design at affordable prices.
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crowdSPRING and other sites are very different. We think that difference is very important.
From the start, we designed crowdSPRING to be a better marketplace and community. crowdSPRING has the largest creative community on the planet (112,000+ designers and writers). crowdSPRING offers more choice per project (an average of 110+ concepts per project). We let you set your own price and your own schedule. We handle all the details, including escrow and payment, project management tools, and even give you a free customized legal agreement to protect your purchase. We have custom project briefs in every category on our site - to help you write a strong brief to guide the people working on your project.
Thousands of entrepreneurs and small businesses from over 100 countries have leveraged crowdSPRING's creative team for custom logo design, web design, other types of custom graphic design, and writing projects. And you won't worry about quality. In fact, here's one difference that truly sets us apart: we've been fortunate to work with the world's best agencies and Brands, including Starbucks, LG, Barilla, ConAgra, Forbes, Tivo, and many more. There's a reason we're the most trusted crowdsourcing marketplace on the planet - we've won WIRED's Small Business Award, have been nominated for a Webby for best services each year we've been in business, and won American Business Award's Stevie award in 2009 for Best Product/Service (we were a finalist, with four other companies in 2010, for best e-commerce site).
Like Zappos, we’re building a culture where extraordinary customer service is the norm. People say that imitation is a form of flattery – and we think Zappos does customer service better than nearly anyone on the planet. We believe that happiness is helping others and that helping is happiness. Thousands of our customers have let us know how much they’ve benefited from our approach to customer service. Don’t take just our word. In June 2009, we won a Stevie Award from American Business Awards (the world’s premier business awards program) for Best Product/Service. And more than 96% of our customers would recommend us to their friends and business associates.
Other marketplaces, if they do anything at all, just give you a generic form agreement and leave you on your own to figure it out. How does that help you? We’ve built a sophisticated system of dynamic legal agreements that take into account the country you’re from and the country that the winning creative is from. Each legal agreement is customized to your project. And we don’t charge you a penny extra for this – it’s all part of our project fee.
crowdSPRING respects intellectual property – this is one of our core values as a company (before co-founding crowdSPRING, one of the founders spent 13 years as an attorney focusing on the protection of intellectual property, for clients around the world). We don’t just talk about it – we’ve spent an incredible amount of time building tools, policies and procedures to help us. If you’re interested in the details, please take a look at this post: How Does crowdSPRING Protect Intellectual Property? Our commitment to the protection of intellectual property is one reason why many of the world's best agencies and Brands regularly post projects on crowdSPRING - and nowhere else.
We’re not just a marketplace. We’re a community, and our commitment to this community extends into numerous areas, including education. Our community has collaborated on numerous guides to help others, we spend a great deal of time collaborating, educating and learning in the forums, and we’re proud to share helpful resources not just with our community but with designers around the world. We share with our community awesome design resources through our Twitter account and in our forums and blog (a top 50 AdAge blog). We’re shared with our community and everyone in the world two free e-books (Contracts for Graphic Designers who Hate Contracts and Contracts For Software Developers Who Hate Contracts) to help designers and developers with their freelance legal contracts.
We are building a community of the most talented creatives on the planet. In May 2008 we set what we thought were reasonable minimum prices for projects in all categories. Our hope was that “market pressure” and our community would together establish the actual awards that buyers offered on their projects. Buyers sometimes ask for too much and offer too little. We want every buyer on crowdSPRING to walk away thrilled with their designs and our community. We want each of them to be successful, and we want Creatives to feel that a project is worth participating in. We've adjusted our minimums over the past few years to levels we believe are fair to buyers and creatives.
After tens of thousands of projects, we've found that businesses looking to spend less than the minimums won't be happy with the results - and if they insist on spending less despite our advice, we often recommend they post elsewhere.
Yes. We've already discussed our customized legal agreements, sophisticated project management and communication tools, and our world class customer service. There's much more.
Almost from the day we launched, many companies, brands, and advertising agencies have asked us if we can give them privacy features and greater control over projects. If you are an agency, you’re worried that your campaign may leak out before its time. If you are a brand, you’re worried that the competition may get a peek at what you’re up to. Pro projects offer a great way to crowdsource product or packaging design, or a way to leverage our community without letting the general public see what you’re up to until you’re ready. Pro projects are automatically added to our robots exclusion list so that they are not profiled in search engines. We’ve built a dynamic system of non-disclosure agreements to let you screen creatives before they are permitted to participate in your project. Creatives will see a public description of the project and must agree to a non-disclosure agreement before they are permitted to see the full project brief and materials. You'll decide whether the galleries in Pro projects are open or closed.
Buyers have full control over access to their Pro project. They can admit participants automatically after a non-disclosure agreement is signed or can decide on a case-by-case basis. And once participants are admitted to a project, they can be removed by the buyer and added back at any time. Buyers can decide whether creatives can see one another’s entries and comments (including the buyer’s comments to other creatives). Pro projects can last up to 30 days. And Pro projects have all of the great features we offer in standard projects, including: customized legal agreements, full project management tools, robust notifications, great customer service, etc.
We’ve built useful tools to help you communicate with the crowdSPRING community. After you post your project, we list it on our site, send emails, and inform people via RSS. You can public or private message any user or group of users in the community, and will be able to communicate with anyone either publicly or privately. We’ve also built tools to let you communicate with everyone participating in your project. And each step of the way, we inform others when there’s a comment or message waiting for them (each user can set customized notification preferences).
The entire project is fully managed right on our site and we give you the tools to make this easy. You can easily sort or filter the entries as they come in, provide feedback and score, ask for iterations, send public or private messages, create updates to your project brief, upload files to share with the participating creatives, ask your customers to come vote for their favorites, and much more. Even the project wrap-up takes place on our site. At the end of the project after you pick your winner, you’ll complete the project on our site. The winning creative will upload proofs for your final tweaks/comments and then will upload the final files with your favorite designs. We even take care of paying the winning creative(s) on your behalf after you approve the final files.
We’ve developed a two-way reputation system with relevant information to help you decide whether to work with a particular creative or buyer. At the end of every project, we ask the buyer and designer to rate each other on a variety of factors and to provide a short written narrative about the project. This reputation system helps buyers and creatives on crowdSPRING to make informed decisions.