We have implemented procedures for receiving written notification of claimed infringements of copyright and for processing such claims, in accordance with the Digital Millennium Copyright Act (“DMCA”). To file a copyright infringement notification with us, you will need to send us a written communication that includes substantially the following information (see 17 U.S.C 512(c)(3) for further detail, or consult your legal counsel to confirm these requirements):
Such written notice should be sent to our designated agent as follows:
1200 W. Lake Street
Chicago, Illinois 60607
Only notices under the DMCA notices should go to the Copyright Agent. Your feedback, comments, requests for technical support, and other communications should be directed to our customer service through this link.
Please note that under Section 512(f) of the Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
You acknowledge and agree that if you fail to fully comply with all of the requirements listed above, your DMCA notice may not be valid.
If you believe that content you submitted that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the content, you may send a counter-notification containing the following information to our designated copyright agent, at the above address/email:
If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice to the original complaining party informing that party that we may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.
Please note that under Section 512(f) of the Act, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. Please also be advised that we enforce a policy that provides for the termination in appropriate circumstances of subscribers who are repeat infringers.