Contact crowdSPRING

Frequently asked questions

  • How does project wrapup work?

    Wrapup for Buyers is a simple, four step process. Step 1: Pick a winner... More »

  • How do I sign up as a Creative or a Buyer?

    Simply click here or click the "Join" button at the top of any crowdSPRING screen.

  • How do I score the entries in my project?

    Do not throw around scoring like candy. Typically there will be very few "4" ratings and even less "5" ratings - generally the eventual winner. More »

  • What payment methods can I use to pay for my project?

    Choose your payment method between these two convenient options: major credit cards (Amex, MasterCard, Visa, Discover ) or PayPal.

  • What if I don't like any of the entries to my project?

    We're proud to offer an unconditional money back guarantee. We want you to be absolutely, positively happy with your project and, if you're not, then we'll refund all your awards and our commission. Your only cost is the listing fee and any options you chose. Promise. More »

  • What's the difference between Pro and Standard projects?

    Standard projects are great for small companies just starting out, big companies looking to tap the crowd and just about everyone in between. With Standard projects you get powerful features, including customized legal agreements, full project management tools, great choice, immediate notifications and awesome customer service. Standard projects can last from 4 to 14 days and award minimums, depending on category, range from $200 (logo design) to $600 (uncoded small website design). More »

  • How do I post a project?

    It's easy, once your account is activated, login and click on the pink "Post a project" button at the top of any page. Choose the category you want to post your project in, tell us about your project, choose your award amount and the duration of the project. When you're all done, we'll ask you to pay for your project up front but don't worry, we offer a 100% satisfaction guarantee. Promise.

  • What is crowdSPRING?

    We are the marketplace for creative services; a place for Creatives and Buyers from all over the world to post design or writing projects, submit actual work ... and be awarded for it!

  • What is the crowdSPRING fee?

    CrowdSPRING charges a 15% fee on top of your total award amount. For example, if a project award is $400, the total cost to the Buyer is $460.

  • How does crowdSPRING make money?

    crowdSPRING charges a 15% fee to the buyer on every project. For example, if a project award is $200, the total fee for the Buyer is $230. There is never a cost to the Creatives.

See all the common questions in the Help Center »